Сообщение plotterhelp » 20 янв 2016 11:07
79 04 - самая "чудесная ошибка"
SE Code: 14.5:12 - Comms failure with USB-RS485 converter
Description
The main electronics system (Formatter Board) is unable to initialize communications with any of the
temperature controller PIDs through the USB-RS485 converter.
Problem causes in order of importance
A.Sporadic communication failure
B.Failure in the USB line (USB cable, USB-RS485 module, formatter failure)
C.USB-RS485 box configuration failure.
D.RS485 Bus comms failure.
E.Single phase line in not compliant
Corrective action
Sporadic communication failure
1.Switch Off the printer, wait 10 seconds, and switch On and restart the printer.
2.In case of a USB cable failure, change the USB cable from one USB port to the other, restart the printer.
3.Check the USB cable formatter-USB-RS485 converter box is connected at both ends, check USB-RS485 BOX LED status: Red LED in the box light on (USB Power 5V ON), the LED should be on 1 minute after the e-box is powered. If the light is off, replace the USB cable.
4.Replace USB cable
5.Replace USB-RS485 converter box,
6.Replace Formatter page 555.
USB-RS485 box configuration failure.
1.In case of a USB cable failure, change the USB cable from one USB port to the other, restart the printer.
Troubleshooting
Troubleshooting 119
2.Check the USB cable formatter-USB-RS485 converter box is connected at both ends, check USB-RS485 BOX LED status: Red LED in the box light on (USB Power 5V ON), the LED should be on 1 min after e-box is powered. If the light is off replace the USB cable.
3.Replace USB cable
4.Replace USB-RS485 converter box.
5.Replace Formatter page 555.
USB-RS485 box configuration failure.
6.Check configuration micro switches of the USB-RS485 converter box (1 and 2 OFF, 3 and 4 ON).
Communication in RS485 bus (line, cable, module)
7.Communication -> LEDs RX TX should flicker every second (around 2 minutes after power up). Change USB cable and Box if still fails replace Hard Disk Drive page 565. if still fails replace Formatter page 555.
Single phase line in not compliant
8.The printer should be protected from variations in line voltage, which are common in production printing environments. Lighting, line faults, or the power switching commonly found in machinery in factory environments can generate line transients that far exceed the peak value of the applied voltage. If not reduced, these micro-second pulses can disrupt system operation. In these cases it is recommended to include over-voltage (OVP) and transient protection on the power supply to the printer
SE Code: 63:05 - Printing data Error
Description
This system error is advisory. It indicates a job cancellation due to the lack of printing data (interrupted,
too slow) from the IPS to the printer while printing.
The error is triggered by the formatter which stops receiving the required information to be able to
continue printing. This is not a communication error between the IPS and the printer.
Problem causes in order of importance
A.There are two IPS applications running and pointing to the same printer.
B.IPS (Internal Print Server) issue.
C.IPS PC does not have sufficient hard disc space.
D.IPS does not have sufficient memory.
E.IPS PC Operating system failure.
F.IPS PC failure
Corrective action
Two IPS application running
1.Locate the other PC running the IPS which is pointing to the same printer, and close the application.
IPS issue
2.Ensure there is no other program running in the IPS PC other than the IPS software for the printer (anti virus, PC recovery tools, large programs using the PCs resources etc.
IPS PC does not have sufficient hard disc space
3.Check the hard disc drive of the pc, ensure there is enough free space available to process the printing job.
Troubleshooting
Troubleshooting 175
IPS does not have sufficient memory
4.This is usually caused by another program/utility, virus using the RAM memory in the PC, check the memory usage and restart the pc, restore the resources if required.
IPS PC Operating system failure
5.Reinstall windows operating system, reinstall IPS software in the pc, ensure the correct version of the firmware is installed.
IPS PC failure
6.If the problem persists replace the IPS PC.
What to do if there is banding or image quality issues caused by too many nozzles out
This procedure should also be followed in case of system error 27.1:01, 27.2:01 or 27.3:01
(temperature too high, not ending by a printhead reseat/replace).
To ensure that the banding is coming from ‘nozzle out’ and not from media advance variability, print a
plot adding on each side the ladder and check that the banding is not happening when the media
advance is changing (the ladders are embedded within the IPS, just need to be nested,
C:\Users\<login>\Documents\HP IPS\Advance Calibration), and select the file of the same resolution as
the image printed, in case of 300dpi, the file ‘substrateadvancecheck’ is recommended.
If the image quality issue is being caused by nozzles out, perform the following procedure.
1.Perform the test 1.4.3 PH Ink Flow test, refer to page 451. This test will check the flow of ink to the printhead. If this test fails, perform the following:
a.Check the FI towers are the new type (yellow transparent body), if they are the old type (black body), replace them with, refer to page 736).
b.Perform the procedures ‘How to check the Ink Deliver System’, refer to page 210.
SE Code: 27.n:01 - Printhead temperature too high
Description
The full list of system error codes:
•27.1:01= Left Printhead: Yellow/Magenta
•27.2:01= Center Printhead: Light Cyan/Light Magenta
•27.3:01= Right Printhead: Cyan/Black
The printhead is overheating and has detected a temperature above operating limits and has
disconnected itself for protection.
Problem causes in order of importance
A.Very Heavy density plot with low pass printmode
B.Print head health failure (too many nozzles out)
C.Ambient temperature too hot temperature (out of operating range)
D.Lack of Ink in the pen (printhead ink reservoirs are not being filled correctly.
E.Pen failed.
Corrective action
Very Heavy density plot with low pass printmode
1.The customer is printing a high density plot in low pass printmode, change the plot in the RIP and select a higher print.
Print head health failure (too many nozzles out)
2.Perform the 1.5.2 Force Drop Detection utility to verify the number of nozzles out page 454.
3.There could be too many nozzles out. Recover the printhead.
Ambient temperature too hot temperature (out of operating range)
4.The environmental temperature could be too hot. the environmental specifications in the Users Guide.
Lack of Ink in the pen (printhead ink reservoirs are not being filled correctly
5.Check the ink system for failures, ink leaks, bent ink tubes etc.
6.Perform the Force Fill Intermediate Tank procedure page 374.
7.Perform the Intermediate Tank Time Refill procedure, in case the electrovalve is damaged open the valve using the diagnostics 4.15.1 or 4.15.2 for 15 minutes. page 365.
Добавлено спустя 6 минут 43 секунды:
По делу из этих ошибок важно только то что относится к температуре головок, остальное - золотой стандарт. Возможно дыра в тракте или дело в режимах печати. Почитайте последний абзац внимательнее, что к вам из этого относится.
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