" Dear Mr. Jeffery Jiang
To you wrote Kravchuk Sergey from Simferopol, Crimea, Russia.
I have a big problem with LIYU PY3212XL, solvent inkjet printer, № 74333045024.
Problem of starting the Machine.
After Starting the Machine the carriage comes to the right side of the machine and cannot go back to the left side.
Help me, please... How to find and eliminate cause of the problem?
Maybe your service department engineers looking at the attached video, prompt me to solve this problem?
https://www.youtube.com/watch?v=Mcn81dq3O-U
https://www.youtube.com/watch?v=uzP3DzMAIsE
Please answer me on my e-mail.
I hope very much for your help.
You - my last hope ... "
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